Currently we do not have 24x7 support. We are planning to introduce 24x7 support in the future. Our current support hours are Monday through Friday from 8:00 to 17:00 Mountain Time, excluding holidays. Due to COVID-19, our support staff are working remotely, and the best way to reach them is to send an email to support@campbellcloud.io, which will create a ticket in our client support system.