Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.

Log in or register to post/reply in the forum.

RTMC Pro file source not showing on the published web page

niedenzu Jan 9, 2019 10:57 AM

The data on one of my time series charts is from a data file.  The data show fine in the RTMC Pro dev page with the live data turned on, but when I go to publish the web page, the chart shows the little "exclamation" mark to signify a data problem.

Any ideas on what I might be doing wrong?


Rob Niedenzu

Terri Jan 14, 2019 11:05 AM

Is the file in a location that the webserver has rights to?

If you have it in a user directory such as c:\users\username\documents it will not be able to access it.

If it's in a location like C:\CampbellSci\LoggerNet etc it should work.

niedenzu Jan 16, 2019 02:14 PM

Thank you!  That was the problem.

Log in or register to post/reply in the forum.