I am trying to send data to an FTP via network with apn and fixed IP My device is a CR800 and a cell 215 connected via a CS I / O cable
In the Device configuration utility on the ppp tab I only write:
PPP interface: CS I / O SDC8
PPP IP Adress: 0.0.0.0
PPP Dial Response: CONNECT
In the modem configuration I use the following parameters (the rest continues by default)
APN: myapn
Mode: PPP CS I / O
SDC Adress: 8 Port CS I / O SDC Adress terminal: 11
PPP Username: my username
PPP Pasword: mypasword
Authentication Type: PAP (my apn demands it)
However, with this configuration, the device does not connect to my APN network and does not return the fixed IP to me. I have tested this configuration on a CR300 CELL200 and it connects me instantly Can you help me with my configuration for the device to connect?
In the following link I attach photos with the settings
https://www.dropbox.com/sh/hsaqbh67g82mg0c/AABE-WnRUb_QtUpxY5YNPvIja?dl=0
Best regard
What version of the cell modem operating system does your device have? It should be listed as part of OS Date on the Status tab of the modem. Some like 2020-01-11 02.15.
Hello Gary;
The OS is 2019-12-11 02.015
The OS of the CR800 is Std.32.03
I have been reviewing the modem status through the "communication watch" utility
I have seen the text "MTS_CHAP_SRVR" appear, although in my configuration I select "Authentication Type: PAP".
12:36:57.13 R 7E FF 7D 23 C0 21 7D 2B 7D 21 7D 20 7D 28 C6 86 ~.}#.!}+}!} }(.?
12:36:57.13 R CB 3F 7D 21 B7 7E 7E C2 23 01 01 00 23 10 72 EC .?}!?~~.#...#.r.
12:36:57.13 R 95 F9 1A 46 D0 50 2A 05 46 84 39 07 2B 19 55 4D ?..F.P*.F?9.+.UM
12:36:57.13 R 54 53 5F 43 48 41 50 5F 53 52 56 52 CE 92 7E TS_CHAP_SRVR.?~
12:36:57.15 T FF 03 C0 21 09 00 00 08 B3 4C 18 A2 76 54 7E ...!....?L.?vT~
12:36:57.16 R 7E FF 7D 23 C0 21 7D 2A 7D 20 7D 20 7D 2C C6 86 ~.}#.!}*} } },.?
12:36:57.16 R CB 3F B3 4C 7D 38 A2 CE 33 7E .??L}8?.3~
12:36:57.21 T FF 03 C2 23 02 01 00 15 10 74 FB 71 40 51 60 39 ...#.....t.q@Q`9
12:36:57.21 T D9 C0 8F F7 AC 84 96 E3 49 D0 29 7E ..?.???.I.)~
My network technician informs me that my connection is rejected because it does not use PAP authentication
Can my connection problem be here?
In the attached link a Diagnosis report of Cell 215
https://www.dropbox.com/s/yiv4mlgw90a2yq1/CELL%20pap.txt?dl=0
Thanks
Thank you. Can you also send us a copy of the diagnostic report?
Are you putting the PPP username and password into the CR800? In PPP mode, the datalogger controls the PPP session, so this needs to be set under the PPP subtab in our older dataloggers. The newer dataloggers, like the GRANITE 6/9/10, CR6, CR1000X, and CR300 are able to pull these settings if they are set in the modem first.
Thanks Gary
I had already tried it but I have done it again and the result is the same:
Querying modem 82% Error: Network denied registration.
In the attached link the configuration file CR800 and the state on conection in CR800 and modem
https://www.dropbox.com/s/23g0h55pvgz2581/CR800%20Series-34923-20200227.xml?dl=0
https://www.dropbox.com/s/hi0r7lfwldg97oh/IMG_20200227_164755.jpg?dl=0
https://www.dropbox.com/s/wgmyypxmqe8lf6d/IMG_20200227_164837.jpg?dl=0
Is it possible that the "apn" and "Authentication Type" parameters are not well captured from the modem?
Can you try setting up the modem in serial server mode instead and see if the modem connects then? There might be an issue with PPP in the CR800 operating system. Setting the modem to work in serial server mode will help us determine this.
Hi Gary
I have conected the modem to cr800 through the rs232 port with a null modem cable
Apparently nothing has changed
In the following link I attach the configuration and report files
https://www.dropbox.com/sh/ofp0k3uwelnkcsr/AADHZt_AVWO6Qi2s556Mymhna?dl=0
Thanks
It looks like you still have things setup to use PPP instead of serial server mode. Once you set the modem to serial server mode and remove the PPP settings from the datalogger, please send a diagnostic report from the modem. Please look at section 6.4.3 of the cell215 manual on how to set things up in serial server mode.
Hi Gary
I have configured the modem and the CR800 according to your recommendations
I have followed the steps in the manual, except 6.4.3.4 because I don't have logernet
I attach the log files
https://www.dropbox.com/sh/t89j5o8jqiaz3fu/AACYrPF_DIF_43cqHbjcK5A0a?dl=0
Best regards
The text file is empty. Can you send a screenshot of the main settings page of the modem, Also the settings page and the advanced page. Also send a modem diagnostics report. How is the modem now connected to the datalogger? Via RS-232 or CS I/O?
It's true, I made a mistake
I have made the requested screenshots and log files, both connected via RS232 and CS I / O
https://www.dropbox.com/sh/0nez5vydzwl6c94/AADIYgn1ypbQmuOGgc3EZlxda?dl=0
Thanks
Please let the modem sit for about 10 minutes before doing a diagnostic report. The modem needs to sit a bit (powered on and USB disconnected) so we can see what is going on. Right now, the report just shows a lot of now power issues and we don't see it trying to dial the cell provider.
Thanks Gary, I have done so, with both RS232 and CS I / O
I attach the log files
https://www.dropbox.com/sh/yu4ufbk9b278y1t/AACIdph81ktJHQEGwQKyndzUa?dl=0
Hello Gary
Have you been able to check the files and find out where the problem is?
Thank you so much
Sorry, we are not seeing anything in the files that shows why the modem isn't connecting. Can you send me an email at gtroberts at campbellsci.com. I will send you back some instructions on how to do a trace on the PPP connection.