Error Connection through LoggerNet
Hello,
I am working with a CR1000 that has connectivity issues, and I can not troubleshoot.
I was in contact with somebody from the support team, and I followed a procedure he gave me that worked previously. However now I can not communicate with my CR1000 anymore.
My CR1000 is plugged to the COM1 port of my laptop through a RS232 cable. The connection is serial-to-serial.
PakBus address: 1
Baud rate: 19200
The way the person previously solved my problem was:
open the Device Configuration utility -> Select "Unknown" in the "Device Type" and click on "connect" -> Let the program find the CR1000 (which it did) -> Setup a connection on LoggerNet with the same Baud rate and PakBus address as listed on the Device Configuration Utility.
So that worked, the CR1000 was connected for about 35min to my computer and I transferred a new program on the data logger. I decided to let the CR1000 run for a few hours on its own and disconnected it from my laptop.
After 2h, I came back to see if the new program managed to write data on the CF card plugged in the CFM100, but now I can not connect my CR1000 to my laptop anymore. Even the Device Configuration Utility program fails, it displays: "Terminal Emulation Failed" in its terminal window, and doesn't manage to find the CR1000 as it used to.
When I try to connect to the CR1000 with the same specifications as before through LoggerNet, I get these error messages:
Failure: 5/23/2022 19:31:51.794
Open failed
Failure: 5/23/2022 19:32:02.830
Open failed
Failure: 5/23/2022 19:32:13.858
Open failed
Failure: 5/23/2022 19:32:13.859
transaction failure","unreachable destination","Get Logger Program Status
Failure: 5/23/2022 19:32:13.859
transaction failure","unreachable destination","check/set clock
Failure: 5/23/2022 19:36:35.484
Open failed
Failure: 5/23/2022 19:36:35.486
transaction failure","unreachable destination","Get Logger Program Status
Failure: 5/23/2022 19:36:35.486
transaction failure","unreachable destination","check/set clock
Failure: 5/23/2022 19:31:51.794
Open failed
Failure: 5/23/2022 19:32:02.830
Open failed
Failure: 5/23/2022 19:32:13.858
Open failed
Failure: 5/23/2022 19:36:35.484
Open failed
Do you know how I could solve this issue ?
It was working before I disconnected the CR1000 from my PC.
Thank you !
V.Devaux-Chupin
have you already tried to redo the "unknown" procedure? maybe the logger program changes something in the logger serial settings?
Smile