Products are warranted by CSL to be free from defects in materials and workmanship under normal use and service for the period from the date of shipment and for the period specified on your invoice. For some products an extended warranty can be purchased and the length of that extension will also be stated on the invoice. Extended third party warranties may have additional conditions as detailed in the documentation supplied with the product.
The warranty does not include damage that is considered normal wear and tear, nor items which deteriorate or fail when the recommended maintenance and calibration has not been carried out. Consumable items and items of limited life such as batteries, mechanical relays, fine-wire thermocouples and desiccant are only warranted to perform to specification at the time of delivery.
CSL’s obligation under this warranty is limited to repairing or replacing (at CSL’s option) defective products, which shall be the sole and exclusive remedy under this warranty.
You will be responsible for all costs of removing, re-installation and shipping defective products to us. We will pay the cost of carriage (excluding any local Customs or clearance fees) of sending you any repaired or replacement goods within mainland Europe. To all other locations we will pay the cost of carriage (excluding any local Customs or clearance charges) for return to place of original purchase
Any work required, or any goods supplied outside the guarantees given above, will be charged for on a fair and reasonable basis and you are to pay the costs of sending the goods to us and our costs in sending the repaired goods or replacement goods to you.